support
Need help with Excerpta? Email support@tegmora.com and we’ll get back to you, usually within two business days. Including your device model and iOS version helps us help you faster.
Common questions
How do I manage or cancel my subscription?
Subscriptions are handled by Apple. Open Settings on your iPhone → tap your name → Subscriptions → Excerpta. You can change or cancel there anytime; refunds are handled by Apple through reportaproblem.apple.com.
How do I delete my account?
In the app, go to Settings → Account and choose delete. This removes your account and your data from our systems. If you’d rather we do it, email us from the address you signed up with.
Can I export my vocabulary?
Yes — you can export your saved words anytime from Settings in the app.
I found a bug.
Thank you! Email us with what you did, what you expected, and what happened instead. Screenshots are gold.
Privacy requests
For anything about your personal data — access, correction, deletion, export — see the Excerpta privacy policy.